Brand Coordinator

Salem Media Group
Richmond, Virginia, United States
Date Posted: 01/22/2025
Categories: Media/Video/Radio
Job Type: Full-Time
Employee Workplace: Remote
Job Description:

Brand Coordinator for Church Resources Website

Salem Church Products (SCP), a division of Salem Media Group, operates a network of e-commerce websites that equip church leaders and pastors with resources to help do the work of ministry. Our websites offer products to churches, which include professional digital resources for worship, sermon preparation, children’s ministry, and staffing solutions. We are passionate about equipping local churches and the leaders that serve them. 

About this role: 

SCP is seeking a dedicated Brand Coordinator to work with the Staffing and Sermon Resources team to oversee the daily operations for our sermon resource site (SermonSearch.com). This role’s ultimate responsibility is to ensure that this site provide the best user experience and products to our customers. This is done through daily maintenance of the site’s administrative responsibilities, overseeing exceptional customer service efforts, and executing projects to achieve business initiatives. 

In addition, the Brand Coordinator plays a crucial role in the overall team of SCP by working closely with the Marketing and Development teams that support all of our websites.

What we are looking for: 

We are looking for a team player that wants to help all churches with sermon resources through technology. This means that the ideal candidate would have experience in the church and have a good understanding of technology as it relates to e-commerce platforms. This is a remote position so we are looking for someone who has strong time management skills and communication skills as a member of the Salem Church Products team. Do you love the church? Do you love technology? Do you love working with a collaborative team? If so, keep reading for more information about this role!

Responsibilities

  • Manage the customer experience by serving our customers in a timely and helpful way with questions submitted.
  • Work closely with the marketing team and brand manager to ideate and fulfill marketing campaigns and objectives
  • Write marketing and email copy. 
  • Update website content daily.
  • Upload new products (Sermons) from our contributors daily.
  • Partner with Brand and Relationships Manager and stakeholders to understand business objectives and deploy strategies to achieve these goals.
  • Identify website improvement initiatives for site functionality and user experience in collaboration with our web development team.
  • Ensure website content accuracy and relevancy for users.
  • Employ merchandising best practices for our e-commerce business.
  • Utilize customer feedback to identify and recommend enhancements that meet user needs.
  • Ensure effective communication among cross-functional teams to align on and achieve business objectives.

Qualifications

  • Demonstrated curiosity and a willingness to learn and adapt in a fast-paced environment.
  • Proven experience in website operations or a related field.
  • Strong enthusiasm for customer service and working in a collaborative team environment.
  • Excellent written and verbal communication skills for effective interaction both within and outside the organization.
  • Ability to manage multiple projects concurrently while meeting deadlines.
  • A desire to take on varied responsibilities and become an expert in website operations.
  • Driven and self-motivated work ethic.
  • Exceptional organizational skills with a keen attention to detail.
  • Previous experience with project management software such as Asana, Jira, or similar.

Benefits

  • Competitive pay structure based on experience
  • Health, dental, vision and life insurance
  • 401k retirement plan
  • Paid holidays and vacation time

Come see how Salem is DIFFERENT and why we’ve been certified as a “Great Place To Work” and as a “Best and Brightest” equal opportunity employer.

#HP1

Compensation-$35,000 - $40,000 annually

About Salem Media Group

Salem Media Group is America’s leading radio broadcaster, Internet content provider, and magazine and book publisher targeting audiences interested in Christian and family-themed content and conservative values. In addition to its radio properties, Salem owns Salem Radio Network, which syndicates talk, news and music programming to approximately 2,000 affiliates; Salem Radio Representatives, a national radio advertising sales force; Salem Web Network, a leading Internet provider of Christian content and online streaming; and Salem Publishing, a leading publisher of Christian themed magazines. Salem owns and operates 99 radio stations, with 61 stations in the nation’s top 25 markets – and 29 in the top 10.  Each of our radio properties has a full portfolio of broadcast and digital marketing opportunities.

More...

More Jobs from Salem Media Group
View All